Telplus Communications

TelPlus’ Invoice Management service can manage your company’s invoices to ensure that every invoice is paid on time. Your IT department can focus on your company’s primary network and Accounts Payable can be relieved of reviewing and paying all of the monthly invoices received from different providers.

MONTHLY BILL CONSOLIDATION:

  • Coordinate to have all invoices sent directly to TelPlus
  • Establish electronic billing (if desired)
  • Audit each invoice to confirm pricing is consistent with existing contract terms and conditions
  • Pay each invoice prior to due date to eliminate any late fees
  • Confirm all invoices have been received
  • Manage billing disputes and pricing issues all the way through to resolution
  • Consolidate all payments onto a single invoice with line item detail for each invoice paid
  • Provide original invoice copies as requested

ONGOING SUPPORT/TICKET MANAGEMENT:

  • Coordinate with client to have all service issues sent directly to TelPlus
  • Report trouble to carrier on your behalf
  • Coordinate carrier site visit
  • Provide updates regarding carrier activity and resolution of the issue to your assigned point of contact(s)

DISCONNECTION OF SERVICES:

  • Schedule disconnect
  • Coordinate equipment return
  • Ensure invoicing reflects accurate billing amount and shows services have been terminated

invoice management
THE ADVANTAGES OUR RELATED SERVICES DELIVER:

  • One monthly consolidated bill
  • Additional resources
  • No late payment penalties
  • Contract compliance
  • Capture of all service provider errors
  • Capture of all over-charge refunds
  • No billing headaches when locations move, add, change, or disconnect service (MACD)
  • Cost reduction
  • Managed spend
  • Spend visibility

For more information please call us at 866-TELPLUS or CONTACT US HERE.